Create a customer experience which will make THE difference.
Go beyond service.
In today's commercial world, how to make a difference with
your competitors? How to go beyond service and keep in mind customers evolution?
Our learning solutions
Service is not servitude
Understand mechanisms of service and practice easy and
efficient methods to make your customers loyal.
Duration : 1 or 2 days
My product: what is service compared to product?
The brand image: Behavior, outfit, make up, hygiene.
Where does service end and where lack of respect begins?
How to influence your clientele?
If possible, a live coaching with customers and debriefing.
How to be more efficient when you sell.
Duration : 1 day
Magic word in sales.
How to say yes.