Work in Luxury industry "à la française".

If you are working in the luxury industry, or if you want to work there, this training is made for you!
A universe of niche

Testimonies, observation, luxury codes

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The luxury

 

Our learning solutions

Travel through luxury codes

Manage in luxury

 

Travel through luxury codes

Know and master luxury codes to offer your

customer an unforgettable experience

Duration : 2 days as close to your job as possible

  DAY 1  

Sequence 1

History of luxury.

Sequence 2

Move from a company spirit to a house spirit.

Sequence 3

Brand promise.

Sequence 4

Fonctional experience and emotional experience.

Sequence 5

Everything is connected to…Human.

Sequence 6

Imagine you're a customer in luxury environment.

  DAY 2  

Sequence 1

Debriefing

Sequence 2

On and Off

Sequence 3

Aestheticism

Sequence 4

Symbolism of getures

 

Manage in luxury

How to manage differently when you are in luxury industry

Duration : 1 day

Sequence 1

What is my managing style?

Sequence 2

What are customers expecting from a luxury manager?

Sequence 3

Action plan to evolve my way of managing.

Sequence 4

Le don vs la dette

Sequence 5

Meetings with other managers from luxury brands.

Sequence 6

Epilog of our journey.

©2019 par Un je ne sais quoi.

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