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Développement personnel
Work in Luxury industry "à la française".
If you are working in the luxury industry, or if you want to work there, this training is made for you!
A universe of niche
Testimonies, observation, luxury codes
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The luxury
Our learning solutions
Travel through luxury codes
Manage in luxury
Travel through luxury codes
Know and master luxury codes to offer your
customer an unforgettable experience
Duration : 2 days as close to your job as possible
DAY 1
Sequence 1
History of luxury.
Sequence 2
Move from a company spirit to a house spirit.
Sequence 3
Brand promise.
Sequence 4
Fonctional experience and emotional experience.
Sequence 5
Everything is connected to…Human.
Sequence 6
Imagine you're a customer in luxury environment.
DAY 2
Sequence 1
Debriefing
Sequence 2
On and Off
Sequence 3
Aestheticism
Sequence 4
Symbolism of getures
Manage in luxury
How to manage differently when you are in luxury industry
Duration : 1 day
Sequence 1
What is my managing style?
Sequence 2
What are customers expecting from a luxury manager?
Sequence 3
Action plan to evolve my way of managing.
Sequence 4
Le don vs la dette
Sequence 5
Meetings with other managers from luxury brands.
Sequence 6