Work in Luxury industry "à la française".
If you are working in the luxury industry, or if you want to work there, this training is made for you!
A universe of niche
Testimonies, observation, luxury codes
Our learning solutions
Travel through luxury codes
Know and master luxury codes to offer your
customer an unforgettable experience
Duration : 2 days as close to your job as possible
History of luxury.
Move from a company spirit to a house spirit.
Fonctional experience and emotional experience.
Everything is connected to…Human.
Imagine you're a customer in luxury environment.
On and Off
Symbolism of getures
Manage in luxury
How to manage differently when you are in luxury industry
Duration : 1 day
What is my managing style?
What are customers expecting from a luxury manager?
Action plan to evolve my way of managing.
Le don vs la dette
Meetings with other managers from luxury brands.